Welcome

IMG_7666IMG_7664IMG_7659

*IMPORTANT – COVID 19 UPDATE*

We are really looking forward to welcoming our wonderful clients back into the salon on the 15th July! Woo hoo!!! We are now taking bookings, so please email ali@awhair.co.uk if you would like an appointment. 

Unfortunately, as I’m sure most of you will know, there will be some new temporary Covid-19 protocols that the salon will need to adhere too, which will also impact our clients. Please read on for more information on how your appointments will differ from the norm. 

PRICING

We were hoping we may not have to do this, as we understand these are difficult times for everyone, but due to social distancing measures affecting the number of clients we can look after, and other unavoidable increases in costs to the salon, we have no choice but to go ahead with a temporary surcharge of £2.50 per individual service (colour and cut/blow dry services will be classed as two services, meaning an additional £5 charge) when we re-open. This simply covers the cost of the PPE and safety measures we have introduced into the salon. In addition to this, our free fringe trim service offered to existing clients will not be available whilst restrictions are in place. This is due to the PPE required for this service, like all other hair services. These charges will of course be removed as soon as these measures are no longer needed. Please be advised, if you are usually eligible for a discount, these rates will still apply, but the percentage will come off after the added amount is placed on your bill.

PROTECTION

We want to ensure you that we will be following all government guidelines, and possibly beyond, to ensure the safety of our clients and team alike. Therefore, there are some temporary changes listed below that we have had to make to ensure the safety of everyone. We appreciate that visiting the salon for most is a time to relax and be indulged and we will still do our upmost to achieve this. Please bear in mind that these changes are not what we wish to do, but are necessary and everyone must unfortunately adhere to them. PLEASE READ CAREFULLY so that you are prepared for not only the changes we have made, but also for the guidance we are asking our clients to adhere to, so as to avoid any disappointment on arrival and during your appointment.

 

Salon Changes

•We have installed a sneeze/cough protective screen at reception.

•We will ensure social distancing as much as possible and have removed the use of some stations to maximise distance between clients (there is a minimum of 2m between stations). Screens will also be used where this may not be entirely possible.

•We have installed hand sanitiser pumps at the entrance of the salon and inside the salon bathroom for clients to use before and after entering. There will also be hand sanitiser located at reception and at all stations. Please ensure you use at all times.

•Each client will have their temperature taken on arrival via an infrared thermometer. If anyone’s temperature reads above 37.8C we will unfortunately not be able to service you. 

•Each client will be required to wear a mask and disposable gloves during their appointment. Clients can wear their own (must be masks will elastic which goes round the ears and not around the back of the head), but if they do not have them, we have them available in the salon. Biodegradable, disposable towels will be used, and clients will also be given a disposable gown to wear.

•Every team member will be wearing PPE consisting of a face mask and  visor. They will also be wearing gloves and disposable aprons which will be discarded after each client.

•All surfaces will be disinfected and cleaned between each client with strong antibacterial cleansers and all tools will be disinfected using ‘Barbicide’ which is the best and industry standard disinfectant. You can read more here https://barbicide.com/disinfecting/.

•We are allowing ourselves extra time between clients to ensure the correct disinfecting and sanitising protocols required.

•We will be conducting your consultation while standing behind you and talking to you via the mirror to reduce face to face contact time.

 

Client Changes

 

•Please only bring essentials with you. If you must bring a number of personal belongings (bags, coats etc), we will have storage boxes available that we ask you place these items in. They will be safely stored in a cupboard behind our reception desk. These boxes will be sanitised after each use. 

•Please come on your own. We will not be able to accommodate any children/friends etc unless previously arranged with the salon owner.

•Please do not arrive until your appointment time as we will have no waiting seating available.

•You will be required to wait outside until we come and greet you into the salon due to our restrictions on waiting area space, even if you are on time so please be prepared. Also please be patient if we are running behind slightly while we get used to all of these new measures, a 5 minute delay may be usual.

•If you are more than 10 minutes late we will have to refuse your appointment regrettably.

•Please visit the lavatory before leaving for your appointment to try to reduce the use of ours during your visit as much as possible.

You will be required, by law, to complete a Track and Trace Form incase

  someone related to the salon tests positive for Coronavirus. This is so that you can be contacted and necessary actions can be put in place to try and prevent any potential further spread of the virus. Your contact information will be stored securely by the salon and will only be provided to the relevant Government agencies, if required.

Along with the Track and Trace form, we will also provide an anonymous performance form, which we would be grateful if clients could fill out so that we can continuously review the way the salon is run, especially during this time.

•Please do not self select retail products – allow your stylist/colourist to collect from the shelves for you.

•There will be no magazines available to read, so please bring any reading material with you.

•Please be very honest with us if you feel unwell or if you have been in contact with anyone who has been unwell with any similar symptoms to COVID-19. If this is the case please do not visit the salon and inform us as soon as possible. You will not be charged for your appointment if you need to cancel and reschedule due to ill health.

•We will only be providing a small selection of chilled sealed drinks. Unfortunately no hot drinks will be available. Please feel free to bring your own. 

Certain services will not be available until the Government lifts restrictions. These include make-up and nail services.

 

We would like to point out these are not restrictions that we necessarily want to put in place, but we must for the safety of everyone. If anyone has any concerns or questions, please do not hesitate to contact Ali at ali@awhair.co.uk. 

Lets just keep our fingers crossed that life can get back to normal for everyone as soon as possible. 

Stay safe, and see you all very soon.x

 

 

Welcome to Ali Willmore Hair Studio!

Ali Willmore Hair Studio is a salon based in the heart of Edinburgh’s Old Town.

The salon offers a range of unisex hairdressing and beauty services. Professionalism is our main priority, so only the best products will be used in the salon.

Products are also available to purchase in the salon to help you maintain your new style.

We provide advice in a relaxed and informal atmosphere on how to get the most from your hair.

Our aim is to please and to make you look and feel fabulous!

Oh, and we are dog friendly too!

IMG_3248